senior-FAQ - creekstonephotography

Senior Sessions FAQ

Important Information

Your viewing and ordering session is scheduled for 90 minutes. Please be prepared to select and order your favorite images to display in your home, including any wall spaces, offices, hallways, and gifts for relatives and friends.

Although our packages are designed with the most popular products, we completely understand the unique needs of our clients. As such, we are happy to help custom design the products and items that best fit into your budget, style and-- most importantly-- show off your favorite images! Session Fees or Taxes are not included in the print packages Print packages must be paid in full at the time of the order.

We accept all major credit and debit cards. Payment plans are available. Orders will be placed upon receipt of final payment.

As a service, all purchased items are archived for one year from the time of the session to make for easy future print and holiday card orders.

Web Galleries are password protected and provided to provide discounted prints to family and friends. if for any reason there are individuals who you would prefer not be permitted to order prints, please make us aware of the fact during the ordering process.

We only use professional labs and all prints are printed on Kodak Professional Paper with a Standard archival value of 100 years in home display; 200 years in dark storage. However, care should be taken to keep your art out of direct or reflected sunlight and away from heat sources such as fireplaces and radiators.

Photographs are not waterproof and should be stored or presented in low humidity environments.

Due to the custom nature of the products and services provided by Creekstone Photography, all sales are final once received. Items cannot be returned or exchanged. You may add on to your order while your web gallery is open but a sale is considered final at the time it is made. Custom designs, layouts and albums will be proofed to you within 2 weeks of your order.

You have the opportunity to make changes within your layout. All requests for changes must be made at the same time, as only one additional proof will be created. We reserve the right to make final decisions on artistic layouts.

Creekstone Photography take the utmost care with respect to the proper exposure, retouching, and archiving of our digital images. In the very unlikely event of data loss, camera equipment malfunction or photographer illness that prevents the undertaking of the session or processing, photographer’s liability will be limited to the refund of all session and print fees, or a new session can be scheduled at no additional cost to the client.

Reprint orders can be made at any time throughout the year. Once the web gallery display time has closed there is a minimum print order amount of $150.00 so it is best to place all orders at one time to avoid having to meet the minimum each time.

Basic retouching is included. More advanced retouching for removal of braces, digital slimming, etc is available but should be discussed beforehand and is billed separately.

Creekstone Photography reserves the right to use the any images or custom created artwork for display, publication, studio marketing, or other promotional purposes.

Digital negatives and originals remain the property of Creekstone Photography. With the exception of images provided specifically for use on online social networking sites such as Facebook, etc, all images provided by Creekstone Photography whether in digital (online, e-mail etc...) form or in print, may not be reproduced by any means.

All images created by Creekstone Photography are protected under copyright law, and may not be saved to computers, printed, scanned, photographed, emailed, posted online or shared digitally without written consent.